Thasvi Wooden Toys


Shipping And Delivery

Shipping And Delivery

  • We ship orders within 2 working days of receiving them.Our working days are Monday to Friday,excluding public holidays. Orders received on Sunday or holidays are dispatched the following Monday or the next working day.
  • We have partnered with the best services in the market to ensure timely delivery of our products to you.

Tracking Information

  • You will receive a notification from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely.

Cancellation Policy

  • An order can only be cancelled before it is shipped.
  • A gateway charge of 2.5% shall be levied against all prepaid orders for cancellation.
  • Due to any unavoidable reason you need to return it – the shipping charges will need to be borne by the customer.
  • A refund for prepaid orders shall be credited to the original payment account within 15 days of cancellation acceptance.
  • If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, non-availability of a recipient at the time of delivery, or related reasons on the customers side, any extra costs incurred by us for re-delivery will be claimed from the customer.